← Case studies
Service Care
Workshop prototype for Bengkel Mitra Sejahtera — service reminders, vehicle health dashboard, booking and history for 180 customer vehicles.
Preview
Challenge
Connecting service reminders, vehicle health, booking, and history for 180 customer vehicles before the workshop rebuilds its system.
Solution
A clickable prototype across workshop web, booking, health dashboard, service reminder, work order, sparepart, and reports — built around customer vehicles.
Outcomes
- Service reminder logic by km and time validated
- Vehicle health score placement agreed up front
- Customer, advisor, mechanic, and manager views aligned
