Paper medical records are no longer optional in Indonesia. Under the Ministry of Health’s regulation on medical records (Permenkes No. 24/2022), every health facility — hospitals, clinics, and independent practices — is required to run electronic medical records (RME) and connect to the national SATUSEHAT platform. If your clinic still writes on paper, this is a compliance gap, not a nice-to-have.
What the rule actually requires
- Electronic records for every patient, replacing paper files.
- Integration with SATUSEHAT, the Ministry of Health’s data-exchange platform, so patient data is interoperable across facilities.
- Data security and patient confidentiality appropriate to health information.
New clinics must comply from day one; established clinics that missed the deadline need to catch up.
What a compliant clinic system looks like
A good electronic medical record system does more than digitize a form. It typically covers:
- Online registration and a queue so patients aren’t stuck waiting.
- The EMR itself — history, diagnosis, procedures, and doctor’s notes.
- E-prescription and pharmacy stock, linked to billing.
- Cashier/billing, including BPJS or insurance where relevant.
- A SATUSEHAT bridge that sends the required data automatically.
SATUSEHAT in plain terms
SATUSEHAT is the Ministry’s interoperability layer — the “plug” that lets different clinic systems speak the same data language. Your system doesn’t replace it; it connects to it, sending standardized records so a patient’s history can follow them between facilities.
Compliance is the floor, not the ceiling. The same system that satisfies SATUSEHAT also shortens queues, cuts prescription errors, and gives the clinic real reports.
Getting compliant without the chaos
Move in order: digitize registration and records first, wire up e-prescription and billing, then complete the SATUSEHAT integration. Train staff on the new flow before switching off paper, and treat patient-data security as a first-class requirement.
Need an EMR system that is SATUSEHAT-ready for your clinic or practice? See our clinic & medical record services or talk to Bee Mata.